After-hours call capture

Capture customer calls after the business is closed.

When customers call outside business hours, Flow365 Missed Calls can send a helpful text so they can explain what they need.

Without after-hours capture, tomorrow’s work can disappear overnight.

Keep your existing business number. No porting is required. Conditional forwarding sends only missed, busy, or unanswered calls to Flow365.

Solution

What Flow365 Missed Calls does

The product focuses on the practical handoff from missed call to customer reply.

01

Send a polite text after the missed call.

Flow365 keeps this step simple so small businesses can follow up quickly.

02

Ask what the customer needs.

Flow365 keeps this step simple so small businesses can follow up quickly.

03

Keep the reply ready for next-day follow-up.

Flow365 keeps this step simple so small businesses can follow up quickly.

Outcome

Why this helps small businesses

Fast acknowledgment and better context can make missed-call follow-up more effective.

1

More after-hours callers become real conversations.

This gives your team a better chance to recover the customer opportunity.

2

Your team starts the next day with context.

This gives your team a better chance to recover the customer opportunity.

3

Customers feel acknowledged instead of ignored.

This gives your team a better chance to recover the customer opportunity.

After-hours call capture questions

Flow365 Missed Calls is designed as a simple text-back layer for real inbound callers.

Is this a replacement for my phone system?

No. Flow365 Missed Calls is designed to work next to your existing phone workflow and help with the moment after a missed call.

What does the customer receive?

The customer receives a polite text asking what they need, so your business can follow up with context.

How does the $0.99 introductory offer work?

Pay $0.99 today for your first 30 days. After that, Flow365 Missed Calls automatically renews at $29.99/month unless you cancel.

Related solutions

More missed-call recovery workflows

Explore more ways Flow365 can help after missed calls.

Start recovering missed calls.

Pay $0.99 today for your first 30 days. After that, Flow365 Missed Calls automatically renews at $29.99/month unless you cancel.